|
|
Brief, reality-based business fables are all the rage these days, as consultants, strategists, and other
savvy professionals seek interesting, reader-friendly ways to present their latest ideas. Zap the
Gaps! continues in this genre by weaving a highly practical and easily adaptable program for
improving workplace performance into a solidly informative tale--this time about the trials and
tribulations at a large computer firm's troubled customer service center--that most corporate
denizens will quickly identify with. Ken "The One-Minute Manager" Blanchard teams here with
problem-solving specialists Dana Robinson and Jim Robinson to present the enlightening story of
Dyad Technology's discovery and implementation of their anachronism-based GAPS approach for
finding and resolving the root causes of many common business problems: (G)o for the Shoulds,
(A)nalyze the Is, (P)in Down the Causes, and (S)elect the Right Solutions.Review by Amazon.com
|
Books: Hardcover
Audio: CD - Cassette
|
In Whale Done!, Ken Blanchard shows how positive reinforcement and redirection can help increase productivity. In this moving and inspirational book, Blanchard explains how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home.
These techniques are remarkably easy to master and can be applied equally well at home, allowing listeners to become better parents and more committed spouses and have happier personal lives.
Books: Hardcover
Audio: CD - Cassette
|
|
In this fresh and innovative look at customer service, we are presented an entertaining story about an area manager with a rotten service record and his golf-playing good fairy who teaches him how to turn customers into raving fans.
Books: Hardcover
Audio: Cassette
|
In the tradition of the mega-bestseller, The One Minute Manager, author Ken Blanchard and fast-food entrepreneur S. Truett Cathy (Chick-fil-A) create a parable that demonstrates the virtues of generosity, in contrast to selfishness and greed.
Review by Amazon.com
Books: Hardcover
Cassette: Unabridged Cassette - CDs: Unabridged Audio CD
Empowerment Takes More Than a Minute is the book that finally goes beyond the empowerment
rhetoric to show managers how to achieve true, lasting results in their organizations. These expert
authors explain how to empower the workforce by moving from a command-and-control mindset to a
supportive, responsibility-centered environment in which all employees have the opportunity and
responsibility to do their best.
Books:Hardcover
- Paperbaack
Audio: Cassette ABRIDGED
With Big Bucks! bestselling authors Ken Blanchard and Sheldon Bowles unlock the secrets of making serious money for both you and your company. Through a series of easy-to-follow steps and powerful strategies, Blanchard and Bowles show how anyone can create lasting wealth. By focusing on concepts like commitment, intensity, purpose, and even fun, the authors have crafted a totally new--and irresistible--paradigm for unlimited success.
Review by Amazon.com
Books Hardcover
Cassettes: Audio Cassette Unabridged - CDs: Audio CD Unabridged
Organizational guru Ken Blanchard has long had a knack for writing management books that are easy
and fun to read. Now, in his latest, he becomes
(with the help of three coauthors) something of a novelist, relating the saga of the Riverbend Warriors,
a come-from-behind boys' hockey team, to teach a broader lesson about the importance of, and the
key dynamics behind, good teamwork in organizations of every sort.
Review by Amazon.com
Books: Hardcover
Audio: Caassette - CD
Success-building quotes from the popular motivational speaker and co-author of the million-seller The One-Minute Manager! Nuggets of wisdom help readers master the attitudes and actions that create outstanding achievement.
Review by Amazon.com
Books: Hardcover
Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world. Review by Amazon.com
Books: Hardcover
Cassettes: Audio Cassette Abridged - CDs: Audio CD Abridged
In Everyone's a Coach two of America's most remarkable leaders - Don Shula, the winningest coach in pro football, and Ken
Blanchard, the internationally known management consultant who has guided hundreds of
corporations and organizations toward performance excellence - lay out a game plan for head
coaches in all occupations.
Books: Hardcover - Paperback
Audio: Cassette
Leadership by the Book is an exceptional new book, brimming with insights, ideas, tools, and tactics for becoming a successful leader. Written in the parable format of Ken Blanchard's bestselling The One Minute Manager. and Raving Fans, it tells the story of a professor and a minister who school a young professional in management skills and ethics.Review by Amazon.com
Books: Hardcover
Cassettes: Audio Cassette Abridged
For over ten years, thousands of top managers and Fortune 500 companies nationwide have
followed this book's techniques, thereby increasing productivity, job satisfaction, and personal
prosperity. These very real results were achieved through learning management techniques that spell
profitability for the organization and its employees.
Books: Hardcover - Paperback
Audio: Cassette ABRIDGED - CD ABRIDGED
The One Minute Manager Builds High Performing Teams (One Minute Manager Library)
|
